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Partner FAQs

Why should I partner with Okinus?

For nearly 20 years, Okinus has been providing a no-credit-needed leasing option. We offer multiple lease purchase options to increase your sales and help your customers bring home the merchandise they need today. We are the largest independent provider of lease purchase programs in the industry. Our application process is easy and your customer will receive a decision instantly! Our customer service is friendly and top-notch, so you will always be taken care of. We also provide free marketing support to help you keep your customers returning continually. Check out what our customers have to say.

How can I become a certified Okinus partner?

Please fill out our inquiry form and our account management department will reach out to you within 48 business hours. You may also call our office at 1-800-472-1334 and ask to speak with an account manager.

How can I login to my Okinus Hub?

You may log in by going to www.okinushub.com. If this is your first time logging in, you will need to check the forgot password tab. The owner will be emailed a link to the email provided on the application to set up the password. If you need further assistance, please contact your assigned account manager.

Will I receive training for my sales staff?

Yes, once your retailer application has been approved your assigned account manager will reach out to you to coordinate training at a convenient time for you. In addition to this, you will find educational videos, a library, and other learning aids under the assistance tab in your hub.

In the event, you hire new employees or have a need to schedule additional training you may always contact your designated account manager, whose direct contact information will be given to you upon the acceptance of your Okinus partnership.

What will I be charged as an Okinus partner?

You will not be charged anything to partner with Okinus. You may incur a small charge when a sale takes place. The amount of the charge will depend upon the lease purchase program you choose upon your sign-up. We have multiple programs that have no charge at all. Okinus retailer programs are completely customizable to suit everyone’s needs.

What If I forget my password or need to reset it?

If you have forgotten your password or need to reset it, please go to your login screen and press forgot password. You will be emailed a link to update the information. If you still need further assistance, please contact your assigned account manager.

When will I receive payment for a transaction?

Once your customer has received all of their merchandise in satisfactory condition, your funds will be automatically deposited within 1-3 business days.

How long is my customer’s approval valid?

Your customer’s approval will be valid for 6 months from their original approval date.

When can I contact Okinus?

Please give our customer care center a call at 1-800-472-1334. Our office is open seven days a week from 9 AM to 8 PM EST. Sunday hours are 1 PM-7 PM EST. Our After house retailer hotline number is 229-405-6656.

We also have a live chat option that will connect you to a customer care specialist. Our chat option can be accessed during our normal business hours.